Credit Union
Tarrant County’s Credit Union provides financial services for members who need everyday banking options, savings products, lending services, payment tools, and account support. This article explains how the credit union operates, what services are available, how to become a member, how to access accounts, and where to contact the correct office for assistance.
Tarrant County’s Credit Union offers checking accounts, savings accounts, certificates, loans, credit and debit card services, digital banking access, and other financial products designed for members. The credit union serves eligible individuals who meet its membership requirements, including people who live, work, worship, attend school, or have certain employment connections in Tarrant County.
Credit Union Membership
Membership at Tarrant County’s Credit Union is available to individuals who qualify through the credit union’s field of membership. Eligible individuals may include people who live, work, worship, are business entities in, or attend school in Tarrant County.
Membership may also be available to certain groups connected to eligible employers, family members of eligible individuals, household members of qualifying individuals, and other groups identified within the credit union’s membership qualifications.
The membership process requires applicants to provide identifying information and documentation. When opening an account, applicants may need:
Social Security Number or Individual Tax Identification Number (ITIN)
Government-issued identification, such as a state-issued driver’s license or ID
Passport, Matricula Card, Permanent Resident Card, or Parish ID
Proof of physical address if the address on the government-issued identification is not current
Lease agreement or utility bill when proof of address is required
A P.O. Box is not accepted as a physical address for this purpose. Applicants should review account-opening requirements before beginning the process to help avoid delays.
Banking Account Options
Tarrant County’s Credit Union provides several account options for managing daily finances and building savings. Members can choose products based on their financial needs, including checking accounts, savings accounts, certificates, and specialized savings programs.
Checking Account Features
Checking accounts are designed for everyday spending, deposits, withdrawals, and electronic money management. Available features include direct deposit, debit card access, online and mobile banking, and access to thousands of fee-free ATMs and shared branch locations nationwide.
Members can also use digital payment services and account management tools to monitor transactions, transfer funds, and manage payments.
Savings and Certificate Accounts
A savings account is the first step for many members beginning their relationship with Tarrant County’s Credit Union. Members can open a savings account with as little as a $1 deposit and become eligible for additional products and services after the account is established.
The credit union also offers certificate products that allow members to select a deposit period and earn interest over time. Available certificate options include terms ranging from shorter periods to longer-term certificates, depending on the product selected.
Loan Services Available
Tarrant County’s Credit Union provides lending services for qualified members. Loan options include vehicle financing, mortgage loans, personal loans, business loans, and other borrowing products.
The loan services page provides information about available loan categories and application options. Members can review lending products and determine which type of financing fits their needs.
Vehicle and Personal Loans
Auto loans are available for qualified borrowers purchasing or refinancing new and used vehicles. The credit union also offers personal loans for qualifying members who need funds for various personal borrowing needs.
Personal loan uses may include family expenses, debt consolidation, or other purchases. Loan terms and rates depend on the specific product and applicable qualifications.
Mortgage and Home Loans
Tarrant County’s Credit Union provides mortgage lending services for members purchasing homes, refinancing, or exploring home financing options. Mortgage products include fixed-rate terms and online application access.
Business Lending
Business members can access financial products designed for business needs. Business loan options include commercial vehicles, equipment financing, inventory support, and lines of credit.
Credit and Debit Card Services
Members with eligible accounts can access Tarrant County’s Credit Union credit and debit card products. Credit card options include Platinum Mastercard®, Platinum Rewards Mastercard®, and Starter Platinum Mastercard® products.
The credit and debit card information page explains card features, rewards, payment options, and card management tools.
Card Management Tools
The My TCCU Cards app allows members to manage card settings, including turning cards on and off, setting transaction limits, and adjusting spending controls. Members can register their cards through the app and manage credit and debit card controls from one location.
If a debit or credit card is lost, stolen, or possibly used without authorization, members should contact the credit union immediately for assistance.
Online and Mobile Banking
Tarrant County’s Credit Union provides electronic banking services that allow members to manage accounts remotely. The mobile banking app information page explains how members can access account services from supported smartphones and tablets.
Mobile banking features include:
Checking account balances
Reviewing recent account activity
Transferring money between accounts
Paying bills
Depositing checks
Viewing cleared check images
Sending money using Zelle with ePay enrollment
Members can also use eBanking through a computer to view account history, transfer funds, make loan payments, print paid check copies, export account information, and submit certain service requests.
Electronic Payment Options
ePay allows members to pay bills electronically and manage payments through their accounts. Members can schedule payments, set reminders, review payment history, and manage recurring transactions.
Zelle is available through ePay enrollment for members who want to send and receive money with eligible recipients. Members should review transaction limits and service requirements before using electronic payment services.
ATM Access and Shared Branches
Tarrant County’s Credit Union members have access to thousands of fee-free ATMs and shared branch locations across the country. The ATM and shared branch information page provides access details for members who need convenient account access while traveling or away from a branch location.
Members can use these locations for convenient access to funds and account services. Questions about ATM access or available locations can be directed to the credit union.
Financial Resources for Members
The credit union provides resources to help members manage money, understand financial products, and access account tools. Available resources include financial calculators, credit monitoring through Credit Sense, budgeting assistance, and electronic account services.
The member resources page includes information about financial education, account security, payment services, money transfers, and other member support options.
Account Security Support
Members are encouraged to monitor accounts regularly and use available security tools. Digital banking features and credit monitoring services can help members review activity and identify unusual transactions.
Members should avoid sharing sensitive account information through unsecured communication methods. The credit union advises customers not to include account numbers or Social Security numbers when using general email contact options.
Contacting the Credit Union
Members who need assistance with accounts, loans, card services, or general questions can contact Tarrant County’s Credit Union through its call center or branch locations.
The contact information page provides call center details, email options, and branch information. General assistance is available through the credit union’s listed phone services during business hours.
Choosing the Right Office
Members should contact the appropriate location based on the type of assistance needed. General account questions, lending questions, and member service requests can be directed to the credit union’s main contact channels.
Branch visits may be useful for services that require in-person assistance, including certain account services, document review, or other member requests.
Common Account Mistakes
Preparing information before contacting the credit union can make account services easier. Members can help prevent delays by keeping identification current, using secure communication methods, and confirming account details before submitting requests.
Common issues to avoid include:
Sending sensitive account information through unsecured email
Using outdated contact information on file
Attempting account services without required identification documents
Waiting to report lost or stolen cards
Using incorrect login information for digital banking services
Members should contact Tarrant County’s Credit Union directly when they need assistance with account access, transactions, loans, or other financial services.
Credit Union Offices
Tarrant County Plaza (Main Office)
200 Taylor Street, Suite 215
Fort Worth, TX 76196
817-884-1470
Lake Worth Branch
6713 Telephone Road, Suite 103
Lake Worth, TX 76135
817-884-1470
Hurst Branch
645 Grapevine Highway, Suite 130
Hurst, TX 76054
817-884-1470
Credit Union FAQs
How can I become a member of Tarrant County’s Credit Union?
Membership is available to individuals who meet the credit union’s eligibility requirements. This may include people who live, work, worship, attend school, or operate a business in Tarrant County. Certain employees, family members of eligible individuals, household members, and other qualifying groups may also be eligible. You can review membership details through the membership information page before opening an account.
What documents do I need to open an account?
Applicants may need identification and personal information when opening an account. Required items can include a Social Security Number or Individual Tax Identification Number (ITIN), a government-issued ID, and additional address verification if the address on the identification document is not current. Accepted identification options may include a state-issued driver’s license or ID, passport, Matricula Card, Permanent Resident Card, or Parish ID.
Can I manage my Tarrant County’s Credit Union account online?
Members can access account services through online and mobile banking tools. The mobile banking app information explains available features, including checking balances, reviewing account activity, transferring money, paying bills, making check deposits, viewing cleared check images, and using Zelle with ePay enrollment.
What loan options are available for members?
Qualified members can apply for different types of financing based on their needs. Available loan categories include auto loans, mortgage loans, personal loans, business loans, and citizenship loans. Members can review available borrowing options and application details on the loan services page.
Where can members find ATM access while traveling?
Tarrant County’s Credit Union members can use thousands of fee-free ATMs and shared branch locations across the country. The ATM and shared branch information provides details for accessing funds when members are away from local locations.